Wrongly charged for postage
Further to my post on Royal Mail’s new charges, my wife took a letter to the post office, but despite it being an A5 envelope, which fit through the slot on Royal Mail’s new postage guide and weighed less than 100g, (thus qualifying as a small letter) she was charged 44p (large letter rate) not 32p.
It would seem the post office doesn’t even understand the new rules.